At Posti, sustainability and responsibility are part of day-to-day work, management and risk management. Posti’s management is based on the Group’s corporate values: succeeding with the customer, driving for improvement and innovation, taking responsibility, and winning together. Good management supports the achievement of targets and fosters a positive work atmosphere.
Posti’s corporate values are also the foundation of the Posti Corporate Responsibility Principles. Posti’s sustainability guidelines take into account the UN Global Compact principles, the UN Guiding Principles on Business and Human Rights and the UN Sustainable Development Goals (SDGs). The Global Compact principles comprise self-regulation pertaining to human rights, the environment and corruption. The UN Guiding Principles specify a company’s responsibility with regard to human rights and call on companies to respect human rights. The UN Sustainable Development Goals contain guidelines aimed at ensuring sustainable development.
Posti is committed to operating in a responsible and ethical manner. Posti’s Code of Conduct, which is aimed at the company’s personnel, covers legal and regulatory compliance, good business practices, principles concerning equality and non-discrimination, the avoidance of conflicts of interest, the prohibition of unethical commercial practices and environmental responsibility. The Code of Conduct also documents the principles concerning the consequences of misconduct. The Code of Conduct also specifies the anonymous whistleblowing channels established by the Group for employees to confidentially report suspected cases of misconduct or other problems.
The Group’s partners are required to adhere to the Posti Corporate Responsibility Principles. Posti’s Supplier Code of Conduct covers legal and regulatory compliance, good business practices, principles concerning equality and non-discrimination, the avoidance of conflicts of interest, the prohibition of unethical commercial practices and environmental responsibility.
Sustainability is the responsibility of Posti’s Vice President, Stakeholder Relations. The Vice President, Stakeholder Relations is a member of the Group Management Board. Matters related to sustainability are discussed at least once per year by the Board’s Audit Committee and the Management Board.
The UN Sustainable Development Goals* in the postal and logistics industry
Posti is an active participant in the sustainability efforts of the International Post Corporation (IPC). In 2017, IPC conducted an extensive stakeholder survey to determine stakeholder views and expectations regarding the postal and logistics industry’s potential contribution toward achieving the UN Sustainable Development Goals. Five SDGs were highlighted by the survey as the most relevant to the industry:
- 8: Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for allTake urgent action to combat climate change and its impacts
- 9: Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation
- 11: Make cities and human settlements inclusive, safe, resilient and sustainable
- 12: Take urgent action to combat climate change and its impacts
- 13: Ensure sustainable consumption and production patterns
* In a summit held in New York on September 25–27, 2015, UN member states agreed on the UN Sustainable Development Goals and the agenda that will guide sustainable development efforts until 2030. The 2030 Agenda for Sustainable Development aims at eradicating extreme poverty and promoting sustainable development in a manner that balances the environmental, economic and social dimensions.
Management of sustainability risks
The objective of Enterprise Risk Management (ERM) is to safeguard the achievement of Posti’s strategic and key targets from unexpected risks and to enhance Posti’s business opportunities and corporate image. For this reason, the process is designed to support the strategy and annual planning process.
The risk management unit prepares information security guidelines and supports the management in implementing them. In all Group companies, the management is responsible for the management of business risks.
Risks related to sustainability are updated at least twice per year as part of Posti’s Enterprise Risk Management process. They are reported as a separate item in the Group’s risk report. Sustainability risks are discussed by the corporate responsibility steering group, the Executive Board, the Board of Directors of Posti Group and the Board’s Audit Committee.
Sustainability risks include, for example, potential information leaks and information security deviations as well as potential accidents that cause substantial damage to people or the environment.
Posti processes all information in strict confidence, taking information security requirements into account. In terms of protection, we see as particularly important customer and personnel information as well as Posti’s and its partners’ confidential information and the related systems and business processes.
Privacy is crucial in Posti’s business. Posti’s corporate security policies determine the minimum level for all of our countries of operation. They take into account the information security requirements of our customers, the business environment and risk management.