Year 2017

Sustainability at Posti

Sustainability has been a cornerstone of Posti’s operations for nearly 400 years, since the early days of postal operations. Since then, our business operations and their geographical coverage have been significantly expanded. Our commitment to sustainability has become increasingly important – it is part of our strategy, it is based on our shared values, and our customers also expect it from us to an increasing extent.

Posti is a state-owned company that operates on market terms, whose financial responsibility is based on transparency and profitability. Posti wants to grow profitably, as only a financially sound company can implement its sustainability practices.

As a work community, Posti is equal, international and diverse. Posti’s goal is to provide healthy and safe work and a healthy and safe working environment for its employees. In promoting safety at work, Posti’s focus is on proactive measures.

Posti’s environmental program aims to reduce our carbon-dioxide emissions by 30 percent by 2020, in relation to net sales (compared to 2007). Posti has joined the energy efficiency agreement period 2017–2025. The agreement is a voluntary commitment to improve energy efficiency.

Posti exclusively uses electricity produced from renewable energy sources at its Finnish properties. Posti also has renewable energy production of its own. In late 2016, a total of 1,920 solar panels were mounted on the roof of the Vantaa logistics center. We obtained good monitoring data on the production of solar energy during the year.

Since 2011, Posti has provided its customers with carbon neutral mail delivery in Finland at no extra cost. Today, all of Posti’s services in Finland are carbon neutral Posti Green services that also include emissions reporting for customers.

Areas, indicators and targets of sustainability

Posti updated its material areas and targets of sustainability in 2016. The materiality analysis consisted of an information collection stage based on interviews with key individuals, stakeholder perspectives, and an analysis of the megatrends and peer companies. Based on the results of this work, the corporate responsibility steering group updated Posti’s material sustainability aspects in a workshop, the results of which were validated by the Management Board.

We divide our sustainability into four areas: responsible service provider, sustainable business, creating value for stakeholders, and engaged multi-skilled employees. The figure below describes the content of each area in more detail and addresses the relevant indicators and targets.

Indicators and targets of sustainability


Area of corporate responsibility



Realized in 2017

Target in 2020

Sustainable business

Adjusted operating result, %*

Operating result as a percentage of net sales. The operating result equals the result reported in the income statement after the deduction of all expenses and depreciation and amortization, but before the deduction of financial items and taxes.



Responsible service provider

Number of Posti's service points

Posti aims to be the number one service provider for postal and logistics customers. Accessible and reliable services are in the core of Posti's business. The indicator includes the service points maintained by Posti and its partners, parcel points, delivery pickup locations and business service points.



Engaged multi-skilled employees

Personnel engagement index

Engagement index contains four items: pride, satisfaction, willingness to recommend, and engagement.



Environmental responsibility

Carbon dioxide emissions

The primary goal of Posti's environmental program is to reduce carbon dioxide emissions by 30% by 2020 (compared to 2007; emissions in relation to net sales).



* Non-IFRS = excluding non-recurring items